The Truth About Genuine Parts
The Australian Automotive Aftermarket Association has created a resource to assist workshops in understanding the truth about ‘genuine parts’, including:
- Definitions used to distinguish between the different sources of parts available in the market.
- Previously released Australian Competition and Consumer Commission (ACCC) guidance on car parts.
- An outline of “best practice” workshop procedures in relation to parts ordering and the benefits of workshops communicating clearly with customers about the parts they are fitting.