Right to Repair That Works -AASRA Proves The Industry-Led Model Delivers—Daily
The Australian Automotive Aftermarket Association (AAAA) has welcomed the Australian Automotive Service and Repair Authority’s (AASRA) reappointment as Scheme Adviser for the Motor Vehicle Service and Repair Information Sharing Scheme (MVIS) through to 30 June 2027 — clear evidence that an industry-led, operational model is turning Right to Repair from a law on paper into faster, better outcomes in workshops.
AASRA, established in 2022 to operationalise the MVIS, provides the day-to-day support for independent workshops to access the information they need to repair modern vehicles, at a fair price, and protecting consumers rights to have a choice of repairer. AASRA delivers a single-credential online portal that streamlines access across participating brands while also linking directly to non-participating OEM information portals.
AAAA Chief Executive Officer Stuart Charity said the message is simple: laws create rights; AASRA operationalises them.
“It’s not enough to pass a law and hope for the best. Without an operational arm, nothing happens,” Mr Charity said. “AASRA is that arm. Every day it helps workshops navigate OEM systems, lifts provider compliance and clears the access roadblocks that delay modern repairs.”
Reflecting its value as a strong and stable platform, AASRA’s 2025 Annual Report shows the Authority met all its performance objectives. With around 3,000 active accounts — and 49% holding EV or Vehicle Security Professional (VSP) upgrades — support requests continue to fall, and Missing Information Reports now make up less than three per cent of all cases. Thirty-five car brands participate in the scheme covering over 85% of all registered vehicles, with a further 25 non-participating brands providing the required access arrangements.
Why workshops are winning — and why registration matters
For independent workshops, the benefits of AASRA show up on the shop floor, not in policy papers. AAAA’s national survey data shows very high awareness of MVIS: 87% across the sector and 96% among leading workshops.
Among engaged workshops, AASRA delivers consistent net-positive impacts, typically lifting profitability 30–67%, customer satisfaction 68–74%, and customer convenience (one-visit completion) 66–79%.
Jobs that previously stalled on immobiliser credentials, coding, programming or software updates are now completed in one visit. As a result, workshops are experiencing less rejected vehicles, fewer cars being sent to dealers on a truck “just to enter a code,” faster cycle times and higher first-time-fix rates – leading to more work retained and happier customers.
“If you’re not plugged into AASRA yet, you’re leaving time and money on the hoist. This is the operational engine of Right to Repair — it turns access rights into finished jobs and loyal customers,” Mr Charity said.
Over the next two years, AASRA will focus on streamlining diagnostic and security workflows and strengthening integrations with major data aggregators to make multi-brand jobs smoother. To meet the increasing demand for EV and security-verified applicants, faster vetting and renewals will be a priority.
These steps will deliver simpler access, stronger capability and clearer accountability — supporting better outcomes for motorists and workshops across Australia.